To report completion of your 10-year periodic training to the National Registry, log into your DOT National Registry account, access your user profile from the left side navigation menu by selecting “My Profile,” then select “Manage User Information.” Under “Training Details,” scroll down to the subsection titled “10-year Periodic Training Organization Details” and select Edit. Complete the data entry and document upload requirement (you must upload your new training Certificate of Completion) and select Save.
After 24 hours, schedule the $80 exam with either a PSI or Prometric testing company using your 10-digit National Registry certification number issued to you by the DOT and also known as an eligibility number with the testing companies. To locate testing centers near you, visit Google Maps and search for “PSI Testing” or “Prometric Testing”. Most testing centers are open six days a week.
Providers who fail the exam are no longer required to wait 30 days to reschedule. This applies to both initial certification and 10-year recertification. When the FMCSA receives the failing notice from the testing company, they will update the provider's account, a process that can take up to 7 days. Once the update is complete, the provider can schedule their next exam.
What to do when you cannot schedule the NRCME exam:
If you uploaded your PDF training certificate of completion into your DOT account, and manually input the training company name and address, and the accrediting organization’s name (both listed on your training certificate), and checked the box that this was “online” training and not “in-person” training, and if it has been more than 24 hours since you have completed all of these tasks and still cannot schedule the national exam online, you will need to:
1. Call the FMCSA between the hours of 9am to 5pm EST, M-F, call the FMCSA at (617) 494-3003 – press option 2 when the first greeting starts, then press the number 6 on hearing the start of the second greeting. This will bypass lengthy greetings and they will answer if they are not already on the phone.
2. Compose an email to the FMCSA requesting verification to schedule the exam and send it to FMCTECHSUP@dot.gov.
3. Attempt to schedule the exam at the end of every business day. You will know you have been verified when you can schedule the exam.
Be better prepared for the exam with our $99 NRCME Exam Reference Materials.
About the NRCME Exam
Testing Options: PSI or Prometric?
NRCME Exam Testing in Hawaii
NRCME 10-Year Recertification
A Tale of Recertification
